TERMS AND CONDITIONS

Last Updated: November 22, 2025

1. AGREEMENT TO TERMS

1.1 Acceptance of Terms

By accessing or using the TargetLocal.net website (“Website”), purchasing our Market Clarity Blueprint™ service (“Service”), or engaging with any of our content, you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”).

If you do not agree to these Terms, you must not access or use our Website or Services.

1.2 Legal Capacity

By agreeing to these Terms, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding contract
• If representing a business, you have the authority to bind that business to these Terms

1.3 Geographic Scope

These Terms apply to users and clients in all jurisdictions where we operate, including but not limited to:

• United States of America
• United Kingdom
• Australia
• Canada
• New Zealand
• India
• United Arab Emirates

2. DEFINITIONS

“TargetLocal,” “we,” “us,” or “our” refers to the business operating TargetLocal.net

“Service” refers to the Market Clarity Blueprint™ and any related deliverables, consulting, or support services

“Client” or “you” refers to any individual or business entity using our Website or purchasing our Services

“Blueprint” refers to the Market Clarity Blueprint™ custom marketing strategy document

“Deliverables” refers to all materials provided as part of the Service, including but not limited to strategy documents, video walkthroughs, email support, and any additional materials

“AI Copy Engine™” refers to the optional add-on service providing custom AI prompts

“Website” refers to TargetLocal.net and all associated pages, subdomains, and digital properties

3. SERVICES DESCRIPTION

3.1 Market Clarity Blueprint

TargetLocal provides custom marketing strategy consulting services in the form of the Market Clarity Blueprint™, which includes:

• Custom marketing strategy document
• Target Customer analysis
• Market Competition research
• Platform strategy recommendations
• 20-30 creative advertising concepts
• Funnel strategy
• Implementation roadmap
• Email support (14 days from delivery)

3.2 AI Copy Engine / Ads GPT (Optional Add-On)

An optional service providing custom AI prompts designed to generate advertising copy based on the client’s Market Clarity Blueprint.

3.3 Service Customization

All Services are customized based on information provided by the Client. The quality and accuracy of deliverables depend on the completeness and accuracy of information provided by the Client.

3.4 Not Included in Services

Our Services DO NOT include:

• Actual execution or management of advertising campaigns
• Creation or management of advertising accounts
• Direct advertising spend management
• Ongoing monthly retainer services
• Guaranteed specific business outcomes or results
• Legal, financial, or tax advice

4. ORDERING AND PAYMENT

4.1 Order Process

1. Client completes the order form on our Website
2. We review the information and provide an exact price quote within 24 hours
3. Client receives payment link and terms
4. Upon payment, the order is confirmed and work begins
5. Service is delivered within 7 business days

4.2 Pricing

Final pricing is determined by:

• Business complexity
• Number of locations
• Industry vertical
• Geographic scope
• Current marketing situation
• Competitive landscape analysis required

The exact price will be communicated to the Client before payment is required.

4.3 Payment Terms

Full Payment: Payment in full is required before work begins

4.4 Accepted Payment Methods

India:

• Credit/Debit Cards
• UPI (Unified Payments Interface)
• Net Banking
• Bank Transfer (NEFT/RTGS/IMPS)

International:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Stripe
• Bank Transfer/Wire Transfer

4.5 Currency

All prices are listed in Indian Rupees (₹) for Indian clients and United States Dollars ($) for international clients. Conversion rates (if applicable) will be determined at the time of payment processing.

4.6 Taxes

India (GST): 18% Goods and Services Tax will be added to all India-based transactions where applicable.

International Taxes: Clients are responsible for any applicable local taxes, VAT, sales tax, or duties in their jurisdiction. Prices quoted are exclusive of such taxes unless otherwise stated.

4.7 Payment Processing

Payments are processed through secure third-party payment processors. TargetLocal does not store credit card information.

5. DELIVERY AND TIMELINE

5.1 Standard Delivery Timeline

Market Clarity Blueprint will be delivered within 7 business days from the date of payment confirmation.

Business days are Monday through Friday, excluding public holidays in India.

5.2 Delivery Method

All deliverables will be provided digitally via:

• Email (PDF documents)
• Secure download link (for video files)
• Access to online portal (if applicable)

5.3 Delays

While we strive to meet the 7-business-day timeline, delays may occur due to:

• Incomplete information provided by Client
• Client non-responsiveness to clarification requests
• Force majeure events (see Section 15)
• Technical difficulties

We will notify the Client immediately if delays are anticipated.

5.4 Client Responsibilities

To ensure timely delivery, Client must:

• Provide complete and accurate information in the order form
• Respond to clarification requests within 48 hours
• Review and approve any interim deliverables if requested

6. REFUND POLICY

6.1 No Refunds After Delivery

Due to the custom nature of our Services and the intellectual property created specifically for each Client, all sales are final once the Market Clarity Blueprint has been delivered.

The Client receives permanent ownership of custom intellectual property, which cannot be “returned” or “taken back.”

6.2 Refund Before Work Begins

If for any reason we determine we cannot deliver the Service as described:

• Full refund will be issued within 7 business days
• Refund will be processed to the original payment method

6.3 Inability to Deliver

If we are unable to deliver the completed Blueprint within 30 days of order confirmation (excluding delays caused by Client), the Client may request a full refund.

6.4 Quality Guarantee

We stand behind the quality of our work. If the delivered Blueprint does not match the scope described in these Terms and our Website:

• We will revise the Blueprint at no additional cost
• Client must notify us of specific deficiencies within 14 days of delivery
• We will have reasonable opportunity to remedy the issues

6.5 No Results Guarantee

We do not guarantee specific business results, revenue increases, cost reductions, or advertising performance. Results depend on Client implementation, market conditions, competition, and other factors outside our control.

Refunds will not be issued based on:

• Implementation results
• Business performance
• Client’s ability or willingness to implement the Blueprint
• Market conditions
• Client dissatisfaction with strategy recommendations

6.6 Chargeback Policy

Initiating a chargeback after receiving deliverables constitutes breach of contract and may result in:

• Legal action to recover costs
• Revocation of all licenses to use delivered materials
• Reporting to credit agencies (where applicable)

Clients must contact us directly to resolve disputes before initiating chargebacks.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 TargetLocal Intellectual Property

The following remain the exclusive intellectual property of TargetLocal:

• Market Clarity Blueprint
• AI Copy Engine
• TargetLocal name, logo, and branding
• Website design and code
• Methodologies, frameworks, and processes
• Template structures and analytical tools

7.2 Client Ownership of Deliverables

Upon full payment, Client receives:

• Ownership of the customized Blueprint created specifically for Client’s business
• Right to use, implement, and adapt the Blueprint internally
• Right to share with employees, contractors, and service providers working on Client’s behalf

7.3 Restrictions on Client Use

Client may NOT:

• Resell, redistribute, or license the Blueprint to third parties
• Claim authorship of the methodologies or frameworks
• Use the Blueprint to provide similar consulting services to others
• Remove TargetLocal branding or attribution from deliverables
• Reverse-engineer our methodologies to create competing services

7.4 Portfolio and Marketing Rights

TargetLocal reserves the right to:

• Reference Client as a customer (unless Client objects in writing)
• Display Client’s business name and logo as a portfolio example
• Share results and case studies (with Client permission)
• Use anonymized examples from Client work in marketing materials

Client may request exclusion from marketing materials by notifying us in writing.

7.5 Third-Party Content

Any third-party content, logos, or trademarks referenced in the Blueprint remain the property of their respective owners. Inclusion in the Blueprint does not grant Client any rights to such third-party intellectual property.

8. CONFIDENTIALITY

8.1 Client Confidential Information

We will maintain confidentiality of:

• Business information provided by Client
• Financial data
• Customer information
• Trade secrets
• Proprietary business processes

8.2 Permitted Disclosures

We may disclose Client information:

• As required by law or court order
• To our contractors/subcontractors working on Client’s Blueprint (under confidentiality obligations)
• With Client’s explicit written permission
• In anonymized form that cannot identify Client

8.3 Duration

Confidentiality obligations survive termination of these Terms and continue indefinitely, except for information that:

• Becomes publicly available through no fault of ours
• Was independently known to us before Client disclosure
• Is independently developed without use of Client’s confidential information

9. LIMITATION OF LIABILITY

9.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TARGETLOCAL’S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR THE SERVICES.

9.2 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TARGETLOCAL SHALL NOT BE LIABLE FOR:

• Lost profits or revenue
• Lost business opportunities
• Lost data
• Cost of substitute services
• Indirect, incidental, special, consequential, or punitive damages

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 No Guarantee of Results

We provide strategy and recommendations based on industry best practices and our experience. However:

• We do not guarantee specific business outcomes
• We do not guarantee advertising performance
• We do not guarantee cost reductions or revenue increases
• Implementation results depend on factors outside our control

9.4 Third-Party Platforms

We are not responsible for:

• Changes to third-party advertising platforms (Facebook, Google, etc.)
• Platform policy changes affecting Client’s advertising
• Platform account suspensions or restrictions
• Platform algorithm changes
• Platform pricing or feature changes

9.5 Jurisdictional Variations

Some jurisdictions do not allow limitation of liability for consequential damages or limitation of implied warranties. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Australia: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be lawfully excluded, restricted, or modified.

European Union/UK: If you are a consumer in the EU/UK, nothing in these Terms affects your statutory rights.

New Zealand: Nothing in these Terms excludes, restricts, or modifies your rights under the Consumer Guarantees Act 1993 or other mandatory consumer protection laws.

Canada: These limitations apply to the extent permitted by applicable provincial and federal laws.

10. WARRANTIES AND DISCLAIMERS

10.1 Service Warranty

We warrant that:

• Services will be performed with reasonable care and skill
• Deliverables will substantially conform to the description on our Website
• We have the right to provide the Services

10.2 Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY STATED IN SECTION 10.1, ALL SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• QUIET ENJOYMENT
• ACCURACY
• RESULTS OR OUTCOMES

10.3 No Professional Advice

Our Services constitute marketing strategy consulting and educational content. They do NOT constitute:

• Legal advice
• Financial advice
• Tax advice
• Investment advice
• Medical advice
• Professional services requiring licensing in your jurisdiction

Clients should consult appropriate licensed professionals for such matters.

10.4 External Factors

We are not responsible for and do not warrant outcomes related to:

• Market conditions
• Economic changes
• Competitive actions
• Platform algorithm changes
• Regulatory changes
• Client’s implementation quality
• Client’s advertising budget
• Client’s product/service quality

11. INDEMNIFICATION

11.1 Client Indemnification

Client agrees to indemnify, defend, and hold harmless TargetLocal, its owners, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:

• Client’s use or misuse of the Services
• Client’s breach of these Terms
• Client’s violation of any law or regulation
• Client’s advertising content or messaging
• Claims that Client’s products/services violate third-party rights
• Client’s implementation of strategies
• Infringement of third-party intellectual property rights by Client

11.2 Process

If a claim subject to indemnification arises:

1. We will promptly notify Client
2. Client will assume control of defense and settlement
3. We will cooperate reasonably in the defense
4. Client will not settle any claim that imposes obligations on us without our written consent

12. PRIVACY AND DATA PROTECTION

12.1 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, available at [TargetLocal.net/privacy].

12.2 Compliance with Data Protection Laws

We comply with applicable data protection laws including:

• India: Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023
• EU/UK: General Data Protection Regulation (GDPR)
• USA: Various state privacy laws
• Australia: Privacy Act 1988
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)
• New Zealand: Privacy Act 2020

12.3 Data Processing

By using our Services, Client consents to:

• Collection of business information necessary to provide Services
• Processing of such information to create the Blueprint
• Storage of information on secure servers
• Use of third-party service providers (under confidentiality obligations)

12.4 Data Rights

Depending on your jurisdiction, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of data (subject to legal retention requirements)
• Restriction of processing
• Data portability
• Objection to processing

Contact us to exercise these rights: now@targetlocal.com

13. EMAIL SUPPORT

13.1 Support Period

Email support is included for 14 days from the date of Blueprint delivery.

13.2 Support Scope

Support includes:

• Clarification of Blueprint content
• Answers to implementation questions
• Technical guidance on recommendations
• Assistance with understanding strategies

Support does NOT include:

• Hands-on implementation of campaigns
• Troubleshooting of Client’s advertising accounts
• Creation of additional custom content
• Revision of the Blueprint beyond scope

13.3 Response Time

We aim to respond to support emails within:

• During support period (14 days): Within 24 hours (business days)
• After support period: Within 48-72 hours (best effort basis)

13.4 After Support Period

After the 14-day support period:

• Client may still email questions
• We will respond on a best-effort basis
• Additional consulting may be offered at prevailing rates

14. MODIFICATIONS TO SERVICES AND TERMS

14.1 Service Changes

We reserve the right to:

• Modify the scope or features of Services
• Update pricing for new orders
• Discontinue Services with reasonable notice

Changes do not affect already-purchased Services.

14.2 Terms Changes

We may update these Terms from time to time. Changes will be effective:

• For existing Clients: 30 days after posting updated Terms
• For new Clients: Immediately upon posting

Continued use of Services after changes constitutes acceptance of updated Terms.

14.3 Notification

Material changes to Terms will be communicated via:

• Email to registered Clients
• Notice on our Website
• Notice during ordering process

14.4 Client Right to Terminate

If Client does not agree to updated Terms, Client may:

• Discontinue use of Website and Services
• Not place new orders
• Retain rights to already-delivered Blueprints under previous Terms

15. FORCE MAJEURE

15.1 Exemption from Liability

Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including:

• Natural disasters (earthquakes, floods, hurricanes, pandemics)
• War, terrorism, civil unrest
• Government actions, laws, or regulations
• Labor strikes or disputes
• Internet or telecommunications failures
• Power outages
• Fires, explosions
• Cyber attacks or data breaches affecting third-party services

15.2 Notification and Mitigation

The affected party must:

• Notify the other party promptly
• Make reasonable efforts to mitigate the impact
• Resume performance as soon as reasonably possible

15.3 Extended Force Majeure

If force majeure continues for more than 30 days:

• Either party may terminate the agreement
• Client receives refund for undelivered Services
• No other liability for either party

16. TERMINATION

16.1 Termination by Client

Before Delivery:

• Client may terminate by written notice before work begins
• Refund per Section 6 applies

After Delivery:

• Client may cease using Services at any time
• No refund available (per Section 6.1)
• License to use delivered materials continues

16.2 Termination by TargetLocal

We may terminate immediately if Client:

• Breaches these Terms materially
• Provides false or misleading information
• Engages in fraudulent activity
• Initiates chargebacks improperly
• Uses Services for illegal purposes
• Harasses or abuses our staff

16.3 Effect of Termination

Upon termination:

• Client’s access to Website may be suspended
• Outstanding payments become immediately due
• Email support ceases
• Client retains license to use already-delivered materials (unless termination due to Client breach)
• Confidentiality obligations survive

17. DISPUTE RESOLUTION

17.1 Informal Resolution

Before initiating formal proceedings, parties agree to:

1. Notify the other party in writing of the dispute
2. Attempt good-faith negotiation for 30 days
3. Consider mediation if negotiation fails

17.2 Governing Law

For Clients in India: These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

For Clients in United States: These Terms are governed by the laws of [Your State], USA, without regard to conflict of law principles. Disputes shall be subject to the exclusive jurisdiction of state and federal courts in [Your County, State], USA.

For Clients in United Kingdom: These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For Clients in Australia: These Terms are governed by the laws of [Your State], Australia. Disputes shall be subject to the jurisdiction of courts in [Your State], Australia.

For Clients in Canada: These Terms are governed by the laws of [Your Province], Canada. Disputes shall be subject to the jurisdiction of courts in [Your Province], Canada.

For Clients in New Zealand: These Terms are governed by the laws of New Zealand. Disputes shall be subject to the jurisdiction of courts in New Zealand.

For Clients in United Arab Emirates: These Terms are governed by the laws of the United Arab Emirates. Disputes shall be subject to the jurisdiction of courts in Dubai, UAE.

17.3 Arbitration (Optional – For USA Clients)

For USA Clients only:

Parties may agree to binding arbitration under the rules of the American Arbitration Association. Arbitration shall be conducted in [Your City, State].

Exception: Either party may seek injunctive relief in court for intellectual property violations.

17.4 Class Action Waiver (USA Only)

For USA Clients only:

Client agrees to bring claims only in an individual capacity and not as part of any class or representative action. Class arbitrations and class actions are not permitted.

17.5 Small Claims Court

Either party may bring a claim in small claims court if it qualifies.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between Client and TargetLocal regarding the Services and supersede all prior agreements, representations, or understandings.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original.

18.3 Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by the waiving party.

18.4 Assignment

Client: May not assign these Terms or any rights hereunder without our written consent.

TargetLocal: May assign these Terms to an affiliate, successor, or acquirer without Client consent.

18.5 No Third-Party Beneficiaries

These Terms are solely for the benefit of the parties and do not create any third-party beneficiary rights.

18.6 Independent Contractors

The relationship between Client and TargetLocal is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.

18.7 Headings

Section headings are for convenience only and do not affect interpretation of these Terms.

18.8 Language

These Terms are written in English. Any translations are for convenience only. In case of conflict, the English version prevails.

18.9 Electronic Signatures

Client’s electronic acceptance (via checkbox, click-through, or electronic signature) constitutes a legally binding signature.

18.10 Notice Requirements

To Client: Email to the address provided during order To TargetLocal: Email to now@targetlocal.com or postal mail to our registered address

Notices are deemed received:

• Email: 24 hours after sending
• Postal mail: 5 business days after sending

19. SPECIAL TERMS BY JURISDICTION

19.1 India-Specific Terms

Jurisdiction: Courts in [Your City], India

GST: 18% GST applies to all transactions

Digital Services: Services are provided as digital/electronic services under Indian tax law

Consumer Protection: Subject to Consumer Protection Act, 2019

Data Protection: Subject to Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023

19.2 United Kingdom-Specific Terms

Consumer Rights: UK clients may have additional rights under Consumer Rights Act 2015

Digital Content: Services are digital content under UK law

Distance Selling: 14-day cooling-off period does NOT apply due to the custom nature of Services and Client’s agreement to immediate commencement

VAT: UK VAT may apply depending on Client location and status

19.3 Australia-Specific Terms

Consumer Guarantees: Nothing in these Terms excludes rights under Australian Consumer Law

Competition Law: Compliance with Competition and Consumer Act 2010

Unfair Contract Terms: These Terms are drafted to avoid unfair contract terms under ACL

GST: 10% GST applies to Australian clients where applicable

19.4 European Union-Specific Terms (if applicable)

Right of Withdrawal: 14-day withdrawal right does NOT apply because:

• Services begin immediately upon Client request
• Services are fully performed before withdrawal period ends
• Service is customized and cannot be resold

GDPR: Full compliance with data protection requirements

Distance Selling: EU Distance Selling Directive provisions apply where not excluded above

19.5 Canada-Specific Terms

Provincial Consumer Protection: Subject to applicable provincial consumer protection laws

Language (Quebec): French translation available upon request for Quebec clients

Currency: Prices in CAD for Canadian clients upon request

Taxes: GST/HST/PST/QST as applicable by province

19.6 New Zealand-Specific Terms

Consumer Guarantees Act 1993: Applicable consumer guarantees cannot be excluded

Fair Trading Act 1986: Compliance with fair trading requirements

GST: 15% GST applies to NZ clients where applicable

19.7 United States-Specific Terms

State Variations: Subject to applicable state consumer protection laws

Sales Tax: May apply depending on state

Jurisdiction: Varies by Client’s state of residence

Electronic Signatures: Governed by ESIGN Act and UETA

20. ACCEPTABLE USE POLICY

20.1 Prohibited Uses

Client agrees NOT to use Services or Website for:

Illegal Activities:

• Any illegal purpose
• Violating any laws or regulations
• Infringing intellectual property rights
• Fraud or misrepresentation

Harmful Content:

• Promoting violence, hatred, or discrimination
• Adult/sexual content (except legitimate adult businesses)
• Gambling or illegal betting
• Sale of illegal drugs, weapons, or controlled substances
• Pyramid schemes or multi-level marketing
• Deceptive or fraudulent business practices

Platform Violations:

• Violating terms of service of advertising platforms
• Creating content that would violate Facebook, Google, or other platform policies
• Assisting in platform manipulation or abuse

Harmful Actions:

• Spamming or unsolicited marketing
• Phishing or identity theft
• Malware distribution
• Hacking or unauthorized access

20.2 Compliance Responsibility

Client is solely responsible for:

• Compliance with all applicable advertising laws
• Truthfulness of advertising claims
• Product/service quality and legality
• Obtaining necessary licenses or permits
• Compliance with industry-specific regulations
• Data protection and privacy compliance

20.3 Monitoring and Enforcement

We reserve the right to:

• Refuse service to anyone
• Terminate service if prohibited use is discovered
• Report illegal activity to authorities
• Cooperate with law enforcement

21. CONTACT INFORMATION

21.1 General Inquiries

Email: now@targetlocal.com
Website: https://www.targetlocal.net

21.2 Legal Notices

For legal notices or formal communications:

Email: now@targetlocal.com
Subject Line: “LEGAL NOTICE – [Your Company Name]”

21.3 Support

Email: now@targetlocal.com
Support Hours: Monday-Friday, 10:00 AM – 6:00 PM

21.4 Data Protection Inquiries

Email: now@targetlocal.com
Subject Line: “DATA PROTECTION INQUIRY”

22. ACKNOWLEDGMENT

BY CLICKING “I ACCEPT,” “I AGREE,” COMPLETING THE ORDER FORM, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

1. You have read and understood these Terms and Conditions
2. You agree to be bound by these Terms
3. You have the authority to enter into this agreement
4. You understand the refund policy and limitations of liability
5. You understand that results are not guaranteed
6. You consent to electronic communications and signatures
7. You agree to the dispute resolution provisions
8. You understand your jurisdiction-specific rights

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.